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Operational Technology Specialist

3 weeks ago

Kurnool, Andhra Pradesh, India beBeeTechnician Full time ₹ 1,80,00,000 - ₹ 2,40,00,000
Experiential Fleet Operations Technician Job Description

The primary role of the Experiential Fleet Operations Technician is to ensure the optimal performance and reliability of our clients' global experiential and event production fleet.

  • Develop and execute proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolve and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identify patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.
  • Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.

The ideal candidate will have a strong technical background and proficiency in event technology, live streaming, and broadcast technologies including IP based video, audio, control, and lighting systems as well as IT system administration of Windows and Linux based systems.

Able to work independently and remotely, flexibility to work after hours on occasion and weekends as needed to address urgent issues and support special projects. Proficiency with Unix, Windows & Mac based operating systems. Familiarity with enterprise level network switches & routers.

Key Responsibilities:

  • Optimize Fleet Performance: Ensure the optimal performance and reliability of our clients' global experiential and event production fleet.
  • Proactive Maintenance: Develop and execute proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Troubleshooting: Resolve and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Process Improvement: Identify patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.
  • Technical Development: Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.

Required Skills and Qualifications:

The ideal candidate will have a strong technical background and proficiency in event technology, live streaming, and broadcast technologies including IP based video, audio, control, and lighting systems as well as IT system administration of Windows and Linux based systems. Proficiency with Unix, Windows & Mac based operating systems. Familiarity with enterprise level network switches & routers.