Education Conversion Specialist
2 weeks ago
This role is pivotal in supporting regional heads and collaborating with sales teams to convert applications into paid students.
As a key member of the team, you will play a crucial part in ensuring a smooth transition of potential students from application to enrollment phase.
Key Responsibilities- Maintain a healthy pipeline by conducting regular checks to ensure applications are progressing within expected timelines.
- Ensure the application pipeline is accurate and up-to-date, with correct statuses.
- Support application progression by collaborating with business development managers (BDMs) to ensure every application moves smoothly through the process and reaches the visa stage.
- Assist BD teams for release of offers, interview links, delays from admission/visa teams or for any other application-related issues involving admissions/visa teams.
- Closure of previous intake applications by following up with BD teams for closure of past intake applications.
- Provide CRM/refresher training to new joiners or agents if required.
- Document collection and follow-ups: engage with agents/students for pending documents to facilitate conversion from COL to UCOL.
- Engage with agents/students to ensure collection of visa documents as per the regional checklist.
- Assessment of documents at visa stage: ensuring all documents are received as per the regional checklist and conduct a detailed assessment of documents at visa stage for correctness as per the visa requirements of their territories.
- Forward the documents to the compliance team for final review and coordinate for release of visa letter.
- Deadline communication: regular forwarding of deadlines to agents and BD teams to ensure timely submission of application and documents.
- Updating notes on CRM, post-conversation with agent/student with a summary.
- Pipeline tracking and reporting: monitor pipeline progress for each brand and team member, generate reports, and share insights with RMs and heads.
- Undergraduate/bachelor's degree or equivalent.
- Experience in overseas education industry.
- Strong attention to detail.
- Excel and data statistics tools such as pivot table or v-lookups.
- Excellent communication skills, both written and spoken in English.
- Ability to manage a diverse workload independently and as part of a team.
- Enjoys following and improving processes.
- A cool and calm temperament.
- Ability to multitask and handle pressures.
- Knowledge of CRM software such as Zoho or Salesforce.
- Experience of working or studying abroad.
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Kerala, India MOKA_AiGenzy Full timeCompany Description At MOKA_AiGenzy, we are more than marketers; we are partners in your success story. Our dynamic team is fueled by imagination, data, and creativity to elevate brands to new heights. With a fearless approach to marketing, our mission is to blend Mastery, Optimization, Keen Insight, and Agility to deliver extraordinary outcomes for our...
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