Pega Decision Management Expert
4 days ago
Are you looking for a challenging role where you can utilize your expertise in Pega Decision Management to drive real-time decisioning solutions?
We are seeking an experienced Pega Decision Management Expert to join our team at Tata Consultancy Services. As a key member of our team, you will be responsible for managing the design and implementation of Pega CDH solutions that enable real-time decision-making and personalization across customer touchpoints.
Key Responsibilities:
- Manage the design and implementation of Pega CDH solutions
- Work closely with business stakeholders to gather and analyze requirements for personalized customer interactions and decision-making strategies
- Develop, configure, and maintain decision rules, strategies, and decision data within the Pega CDH platform
- Integrate Pega CDH with other systems and data sources to ensure seamless data flow and access to relevant customer information
- Conduct testing, quality assurance, and debugging of Pega CDH solutions to ensure they perform optimally and meet business requirements
- Identify areas for performance improvement and optimize Pega CDH configurations for maximum efficiency
- Create and maintain documentation related to Pega CDH configurations, decisioning logic, and best practices
- Provide training and knowledge transfer to team members and end-users to ensure effective use of Pega CDH
Requirements:
- Pega Certified Decisioning Consultant (PCDC) certification
- Proven experience in working, designing and implementing Pega CDH solutions in a similar role
- Strong understanding of decisioning concepts, rules, and strategies within the Pega platform
- Proficiency in Pega tools, including Pega Decisioning, Pega Marketing, and Pega Customer Service
- Excellent problem-solving and analytical skills
- Strong communication and collaboration abilities
- Ability to work effectively in a cross-functional team environment
- Knowledge of data integration and familiarity with CRM systems is advantageous
Estimated Salary: ₹15-20 lakhs per annum
We offer a dynamic work environment, competitive salary, and opportunities for growth and development. If you are passionate about delivering high-quality solutions and have a strong background in Pega Decision Management, we encourage you to apply for this exciting opportunity.
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