Process Excellence Manager

Job Title: Process Excellence Manager

This is a key leadership role in our organization where you will play a vital part in leading initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region. The successful candidate will be responsible for developing and implementing high-performance mindsets within regional agencies.

• Participate in HO global projects working closely with HO BEX team and external teams to manage effective implementation.
• Act as a focal point for the region to provide regional specificities and process needs.

• Lead the setup and implementation of new regional clusters or agencies ensuring alignment with business standards and operational targets.
• Provide guidance on standard operating procedures resource allocation and technology requirements to establish a solid foundation.

Required Skills and Qualifications: Degree in Maritime Business Logistics or Supply Chain or Business Management At least 3 years of managerial experience in project management and/or business process improvement Certification in LEAN Six Sigma Project Management would be advantageous Strong analytical skills to evaluate data assess performance and inform process optimizations Continuous Improvement Mindset Proactive in identifying opportunities to reduce waste automate tasks and simplify workflows

Competitive Salary and Benefits Package As a valued member of our team, you can expect a competitive salary and benefits package that reflects your skills and experience.

Professional Growth and Development We are committed to helping our employees develop their careers and reach their full potential. With ongoing training and development opportunities, you'll have the chance to expand your skill set and take on new challenges.

• Identify and lead regional improvement projects focusing on operational waste reduction simplification and efficiency gains.
• Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.

• Implement standardized processes across the region to create a high-performance agency network.
• Collaborate with Regional Businessowner teams to review and refine target operating models for efficiency and effectiveness.

• Help agencies identify and prioritize automation opportunities to reduce manual processes and operational redundancies.
• Act as a liaison between Regional agencies and promote best practice sharing.

The ideal candidate will possess conceptual and strategic thinking skills with advanced problem-solving and decision-making abilities. They will also have an inspiring management style incorporating our vision and values naturally collaborative bold and teamwork driven.

• Degree in Maritime Business Logistics or Supply Chain or Business Management.
• At least 3 years of managerial experience in project management and/or business process improvement.
• Certification in LEAN Six Sigma Project Management would be advantageous.
• Strategic Vision Ability to see the big picture and align operational processes with strategic business goals.
• Change Management Skilled in managing change effectively to drive adoption of new processes and technologies.
• Technology Acumen Knowledgeable about new and emerging technologies with ability to identify and deploy relevant tools for process improvement.
• Continuous Improvement Mindset Proactive in identifying opportunities to reduce waste automate tasks and simplify workflows Lean and Six Sigma knowledge.
• Data-Driven Decision Making Strong analytical skills to evaluate data assess performance and inform process optimizations.