Incident Manager

21 hours ago

Noida, Uttar Pradesh, India beBeeincident Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Critical Incident Resolution Specialist

The ideal candidate will possess a strong ability to analyze and resolve complex critical incidents, ensuring minimal disruption to our operations.

  • Analyzing and resolving complex critical incidents in accordance with established procedures.
  • Collaborating with cross-functional teams to identify root causes of incidents and implement corrective actions.
  • Developing and implementing incident management processes to minimize downtime and ensure business continuity.
  • Providing timely updates and communication to stakeholders regarding incident status and resolution.
  • Identifying areas for process improvement and recommending changes to enhance overall efficiency and effectiveness.

Requirements:

  • Experience in managing critical incidents and developing incident response plans.
  • Strong analytical and problem-solving skills, with the ability to think critically and outside the box.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Proficiency in IT service management tools and technologies.

Benefits:

  • Opportunity to work on high-profile projects and contribute to the growth and success of the organization.
  • Professional development and training opportunities to enhance technical and leadership skills.
  • A collaborative and dynamic work environment that fosters innovation and creativity.
  • Competitive compensation and benefits package.

Other Information:

  • This position requires a strong commitment to quality and customer satisfaction.
  • The successful candidate will be able to adapt quickly to changing priorities and deadlines.
  • Travel may be required for training and meetings.
Key Skills:
  • Critical thinking and problem-solving skills.
  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • IT service management experience.
  • Analytical and technical skills.

Critical Incident Resolution Specialist

A career as a Critical Incident Resolution Specialist offers many rewards. You will have the opportunity to make a significant impact on the success of our organization by analyzing and resolving complex critical incidents. Your expertise will help us maintain business continuity and minimize downtime.

  • Incident Manager

    3 days ago

    Noida, Uttar Pradesh, India Kyndryl Full time ₹ 90,00,000 - ₹ 1,20,00,000 per year

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

  • Incident Management Coordinator

    3 weeks ago

    Noida, Uttar Pradesh, India TECEZE Full time

    Job Title:Incident Management Coordinator – L1Department:IT Operations / Service DeskReports To:Incident Manager or IT Operations LeadLocation:Remote/HybridRole Purpose:The Incident Management Coordinator (L1) is responsible for monitoring, logging, categorizing, and prioritizing incidents in alignment with the ITIL framework. This role acts as the first...

  • Incident Manager Senior Specialist

    3 weeks ago

    Noida, Uttar Pradesh, India NTT DATA Full time

    Req ID 291351NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Incident Manager Senior Specialist to join our team in Noida Uttar Pradesh IN-UP India IN We are currently...

  • Incident Coordinator

    3 days ago

    Noida, Uttar Pradesh, India TECEZE Full time

    Job Title : Incident Coordinator (L1)Location: Genpact Site (Global Locations)Shift : 24x7 Rotational ShiftsExperience: 1-3 yearsRole Overview:We are seeking a highly motivated and detail-oriented Incident Coordinator (L1) to join our IT operations team. The ideal candidate will be responsible for end-to-end incident coordination, alert monitoring, ticket...

  • Incident Coordinator

    4 weeks ago

    Noida, Uttar Pradesh, India TECEZE Full time

    Job Title: Incident Coordinator (L1)Location: Genpact Site (Global Locations)Shift: 24x7 Rotational ShiftsExperience:1-3 yearsRole Overview:We are seeking a highly motivated and detail-oriented Incident Coordinator (L1) to join our IT operations team. The ideal candidate will be responsible for end-to-end incident coordination, alert monitoring, ticket...

  • Incident Coordinator

    4 weeks ago

    Noida, Uttar Pradesh, India TECEZE Full time

    Job DescriptionJob Title: Incident Coordinator (L1)Location: Genpact Site (Global Locations)Shift: 24x7 Rotational ShiftsExperience:1-3 yearsRole Overview:We are seeking a highly motivated and detail-oriented Incident Coordinator (L1) to join our IT operations team. The ideal candidate will be responsible for end-to-end incident coordination, alert...

  • Incident Coordinator

    1 week ago

    Noida, Uttar Pradesh, India TECEZE Full time

    Job Title : Incident Coordinator (L1) Location: Genpact Site (Global Locations) Shift : 24x7 Rotational Shifts Experience: 1-3 years Role Overview: We are seeking a highly motivated and detail-oriented Incident Coordinator (L1) to join our IT operations team. The ideal candidate will be responsible for end-to-end incident coordination, alert monitoring,...

  • End-to-End Incident Specialist

    23 hours ago

    Noida, Uttar Pradesh, India beBeeIncident Full time ₹ 5,00,000 - ₹ 10,00,000

    Incident Coordinator RoleThe ideal candidate will be responsible for comprehensive incident management, proactive alert monitoring, and timely ticket resolution in a dynamic 24x7 support environment.Key Responsibilities:Alert Monitoring & Management: Monitor infrastructure alerts and notifications. Log tickets based on alerts using defined Standard Operating...

  • IT Service

    3 days ago

    Noida, Uttar Pradesh, India Global Payments Inc. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing...

  • IT Service Manager

    1 day ago

    Noida, Uttar Pradesh, India beBeeService Full time ₹ 10,56,250 - ₹ 21,12,500

    Job Title: IT Service ManagerWe are passionate about delivering innovative solutions and exceeding customer expectations.About This RoleWorks to provide specialized support services where Incident Management, Change Management, and/or Problem Management specialists deliver value to customers.Collaborates with technical teams for incident and problem...