
Director of Medical Billing Operations
1 day ago
Job Overview:
We are seeking an experienced Director to lead our medical billing operations and teams. The ideal candidate will ensure billing accuracy, drive productivity, strengthen client relationships, and support business growth.
Main Responsibilities:
- Oversee daily medical billing operations, including charge entry, medical billing, accounts receivable, denials, and collections.
- Implement operational efficiency through process improvement and adherence to key performance indicators (KPIs) and service-level agreements (SLAs).
- Manage and mentor large teams, ensuring high employee engagement and low turnover.
- Collaborate with senior leaders to execute business strategy and meet client expectations.
- Analyze metrics and provide actionable insights to improve financial and operational outcomes.
- Ensure regulatory compliance (HIPAA, payer guidelines) and maintain quality standards.
- Serve as a key point of contact for client communication and escalations.
Desired Profile:
- 12+ years of experience in medical billing/Revenue Cycle Management (RCM), with 3-5 years in a managerial/senior leadership role.
- Strong domain knowledge across billing processes, AR follow-up, denial management, and payer policies.
- Proven ability to manage large-scale operations and multiple clients.
- Excellent leadership, problem-solving, and communication skills.
- Exposure to automation tools/process transformation is an advantage.
Benefits:
This role offers a unique opportunity to lead a team and drive business growth while ensuring exceptional client satisfaction.
Requirements:
To be successful in this role, you must have strong leadership and problem-solving skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.
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