Business Process Improvement Specialist

2 days ago

Davangere, Karnataka, India beBeeBusinessProcessImprovement Full time ₹ 18,00,000 - ₹ 24,00,000

About Our Company:

We are a leading provider of quality supplies for various industries.

Our mission is to make complex projects simple, successful, and sustainable by proactively solving problems and adapting to the needs of our customers, communities, and employees.

We provide best-in-class products, service, and capabilities across multiple sectors, including commercial, facilities supply, fire and fabrication, HVAC, industrial, residential trade, waterworks, and digital commerce.

Job Summary:

The Business Process Improvement Specialist will facilitate research, exploration, analysis, and documentation of business systems requirements. This involves translating them into detailed functional specifications for development.

The ideal candidate will have a strong understanding of application integration methods, including data mapping processes, and proficiency in Excel, Outlook, PowerPoint, Visio, and Word.

Responsibilities:

  • Facilitate research, exploration, analysis, and documentation of business systems requirements
  • Research user requirements, costs, and benefits in support of documentation required for the demand management process
  • Identify new processes and process improvements that meet business needs
  • Document current business processes and models to define requirements and/or gaps
  • Analyze system factors including input/output requirements, information and paper flow, hardware, and software needs
  • Analyze soft system factors including roles, responsibilities, policy, culture, etc.
  • Evaluate the impact of potential software and process changes on the organization
  • Assist in creating business case documentation
  • Understand architectural consistency and usability standards
  • Implement systems, working closely with technical team members
  • Plan and complete configuration tasks within deadlines
  • Develop user test cases and validate test results during testing
  • Conduct system demonstrations and training sessions, as well as participate in design/review of training content
  • Play a third-level support role by helping to troubleshoot and resolve issues with production systems

Qualifications and Requirements:

  • Bachelor's degree in computer science, Information Systems, Business, or related field, or equivalent work experience
  • Minimum 6+ years of relevant technical or business work experience, with preference for experience in accounting, finance, warehouse operations, purchasing, order management, and order fulfillment
  • Proficient in Excel, Outlook, PowerPoint, Visio, and Word
  • Familiarity with application integration methods, including data mapping processes
  • Strong domain knowledge in at least one business area, with the ability to analyze and improve sophisticated processes and systems
  • Superb communication skills for interacting with both technical and non-technical collaborators at all levels
  • Meticulous, proactive, and efficient with the ability to organize and prioritize tasks
  • Able to work independently and within teams, managing multiple projects simultaneously in a dynamic environment
  • Ability to learn new systems and tools quickly, and to work with minimal direction
  • Familiarity with software development life cycle methodologies, and ability to support projects through all phases
  • Soft Skills: Strong listening skills, creative problem-solving, and effective at presenting ideas and solutions

What We Offer:

  • Opportunities for growth and professional development
  • A dynamic and collaborative work environment
  • Competitive compensation and benefits package

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