Senior Healthcare Operations Manager

2 weeks ago


Kota, Rajasthan, India beBeeLeadership Full time ₹ 13,00,000 - ₹ 17,00,000

Role Overview:

The Clinic Head oversees the overall performance of the clinic, responsible for revenue, customer experience, and operational excellence. This role involves leading cross-functional teams, driving sales, ensuring compliance, and delivering a superior client experience aligned with brand standards.

Key Responsibilities:

  • Business & Sales Growth:
    • Drive clinic revenue and profitability targets.
    • Deliver sales through consultations, upselling, cross-selling, and service bundling.
    • Monitor daily/weekly MIS and ensure KPIs are met.
  • Operations & Service Excellence:
    • Maintain smooth functioning of all clinic services (slimming, beauty, dermatology, wellness).
    • Ensure high hygiene, safety, and quality standards.
    • Oversee inventory, billing, and cash management processes.
  • Team Leadership:
    • Manage, coach, and motivate the clinic team.
    • Conduct regular reviews and performance appraisals.
    • Build a culture of accountability, service, and sales focus.
  • Candidate Profile:
    • Graduate / MBA preferred.
    • 6–10 years of experience in healthcare, wellness, hospitality, or retail services.
    • Proven track record of delivering revenue & leading teams.
    • Strong leadership, communication, and problem-solving skills.
    • Customer-first mindset with high ownership.
    • Adaptability in a fast-paced, target-driven environment.


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