WAN Support Professional Wanted for Network Operations

4 days ago


Kanpur, Uttar Pradesh, India beBeeNetworkSupport Full time ₹ 8,00,000 - ₹ 15,00,000

We are seeking an experienced WAN support professional to join our team in a critical network operations role. This position demands strong network troubleshooting skills, hands-on experience with BGP, and a proven background in WAN operations preferably from a Telecom or ISP environment.

Key Responsibilities:
  • Operate and maintain WAN networks across global sites in a 24/7 rotational shift model.
  • Handle L2 escalations and troubleshoot incidents related to routing, switching, and WAN link issues.
  • Configure and maintain BGP routing and manage changes, updates, and problem resolutions.
  • Collaborate with telecom vendors and ISPs for link provisioning, troubleshooting, and escalations.
  • Maintain documentation for shift handovers, ticket logs, and RCA reports.
  • Ensure high network uptime and adherence to SLA targets.
Required Skills and Qualifications:
  • Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, Remedy).
  • Experience with MPLS, OSPF, QoS.
  • Exposure to enterprise monitoring tools like SolarWinds, Nagios, or PRTG.
  • Ability to create and update network diagrams and SOPs.

The ideal candidate should have a strong background in WAN operations, with a focus on BGP and network troubleshooting. They must be comfortable working in rotational shifts, including night hours, and prepared for multiple levels of client interaction during the selection process.



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