Senior Technical Operations Analyst
7 days ago
Job Role: Senior Technical Operations Analyst
We are seeking a highly skilled Senior Technical Operations Analyst to join our team at SAT Microsystems. As a key member of our IT operations team, you will be responsible for monitoring, analyzing, and resolving technical issues in a fast-paced, 24/7 environment.
Key Responsibilities:
- Monitoring systems and networks to ensure uptime and performance
- Responding to alerts and incidents, troubleshooting, and resolving technical problems
- Collaborating with other teams to resolve complex issues
- Documenting issues and resolution processes
- Maintaining technical knowledge through continuous learning and training
- Performing weekly OS Security patching
- Resolving MDR related tickets
Requirements:
- 4+ years of experience in GOC or NOC
- Advance English, both written and verbal
- Good knowledge of SolarWinds
- Good knowledge of Windows Servers 2016, 2019, MS Azure, and VMware
- Strong communication and interpersonal skills
- Knowledge of IT infrastructure and operating systems
- Ability to work in a fast-paced, high-pressure environment
- Experience with incident management processes
- Good understanding of networking, firewalls, security principles
Preferred Qualifications:
- Training and certifications in Cloud Concepts, Azure architecture, and services, and Azure management and governance
- Knowledge of Python Scripts and Bash Scripting
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