Elevator Service Representative

5 days ago


Pune, Maharashtra, India beBeeElevatorService Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Elevator Service Representative

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to coordinate between employees and customers effectively.

  • Responsibilities include taking feedback on previous day's work, planning daily schedules, and allotting manpower on a day-to-day basis.
  • Elevate customer satisfaction by conducting annual equipment surveys, planning repair schedules, and preparing monthly and quarterly review reports.
Duties:
  1. Coordinate with employees and customers to ensure seamless communication and timely resolution of issues.
  2. Take feedback from previous day's work and plan daily schedules accordingly.
  3. Allot manpower on a day-to-day basis based on callbacks received.
  4. Conduct annual equipment surveys to identify areas for improvement and plan repair schedules as a preventive measure.
  5. Prepare monthly and quarterly review reports to track progress and identify areas for improvement.
Requirements:
  • Diploma/BE in Engineering with 5-8 years of experience in handling service in the elevator industry.
  • Excellent communication and interpersonal skills with assertive, proactive, result-oriented, and self-starter qualities.
Desirable:
  • Experience in the elevator industry with a strong understanding of its operations and challenges.


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