Female Telecalling Representative
4 weeks ago
Company Overview
Shell Consultancy is a dynamic IT-based services company that delivers innovative solutions and exceptional service to its clients. With a team of 11-50 employees, the company is dedicated to providing top-notch services to its clients. For more information, please visit our website at shellconsultancy.in.
Job Overview
We are seeking a motivated and enthusiastic Female Telecalling Representative to join our team in Jaipur. This is a full-time position ideal for freshers with 0 to 1 year of work experience. As a telecaller, you will play a vital role in engaging with our clients and promoting our services through effective communication.
Key Responsibilities
- Initiate telephonic contact with potential clients to introduce them to the company's services and products.
- Maintain a comprehensive database of contacted clients, noting key details and follow-up requirements.
- Respond promptly to customer inquiries and provide accurate information to ensure client satisfaction.
- Collaborate with team members to develop scripts and strategies for improving client engagement.
- Monitor and report on customer feedback and trends to help refine future communication approaches.
Requirements
- Excellent communication skills to effectively interact with clients and convey information clearly and confidently.
- Customer service aptitude to provide outstanding support and assistance, ensuring customer satisfaction.
- Problem-solving abilities to identify issues and propose effective solutions in real-time interactions.
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