Female Telecalling Representative

4 weeks ago


Jaipur, Rajasthan, India shell conwsultancy Full time

Company Overview

Shell Consultancy is a dynamic IT-based services company that delivers innovative solutions and exceptional service to its clients. With a team of 11-50 employees, the company is dedicated to providing top-notch services to its clients. For more information, please visit our website at shellconsultancy.in.

Job Overview

We are seeking a motivated and enthusiastic Female Telecalling Representative to join our team in Jaipur. This is a full-time position ideal for freshers with 0 to 1 year of work experience. As a telecaller, you will play a vital role in engaging with our clients and promoting our services through effective communication.

Key Responsibilities

  • Initiate telephonic contact with potential clients to introduce them to the company's services and products.
  • Maintain a comprehensive database of contacted clients, noting key details and follow-up requirements.
  • Respond promptly to customer inquiries and provide accurate information to ensure client satisfaction.
  • Collaborate with team members to develop scripts and strategies for improving client engagement.
  • Monitor and report on customer feedback and trends to help refine future communication approaches.

Requirements

  • Excellent communication skills to effectively interact with clients and convey information clearly and confidently.
  • Customer service aptitude to provide outstanding support and assistance, ensuring customer satisfaction.
  • Problem-solving abilities to identify issues and propose effective solutions in real-time interactions.


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