Senior Advertising Specialist

2 weeks ago


Bengaluru, Karnataka, India ADCI - Karnataka Full time
Job Description

As a Senior Advertising Specialist at ADCI - Karnataka, you will play a key role in helping new and existing advertisers understand the scope within Amazon Advertising programs to grow their business. Your primary responsibility will be to provide onboarding and optimization support through 1:1 education and online trainings, setting up and optimizing campaigns for new and existing advertisers.

Key Responsibilities
  • Provide onboarding and optimization support to advertisers through 1:1 education and online trainings.
  • Understand performance advertising and use various tools and techniques to fix campaign setup and improve campaign performance.
  • Provide input to improve existing standard work instructions (SOPs) and ensure no deviations from standard operating procedures.
  • Take ownership of a portfolio of accounts, including standard and high-value advertisers.
  • Engage with advertisers and in-country account managers to understand their advertising goals and expectations.
  • Lead kickoff calls with advertisers and drive discussion using a preset agenda.
  • Respond promptly and accurately to advertiser queries and help resolve issues with regards to their campaigns.
  • Troubleshoot technical or implementation issues and collaborate with internal teams to develop quick and sound solutions.
  • Identify opportunities to improve Amazon Advertising's product based on customer feedback, data analysis, and feature gaps with competitive products.
Requirements
  • Experience with Excel.
  • Graduate degree with advanced German language skill (minimum B2.2 or above).
  • Bachelor's or postgraduate degree in digital marketing or related streams.
  • Proven work experience of 4-6 years in sales/marketing efforts.
  • Prior experience of managing global clients and owning their individual performance goals.
  • Superior verbal and written communication skills.
  • Advanced computer literacy, especially in Microsoft Office applications - Excel, Access, Word, and PowerPoint.


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