
Voice Network Specialist
8 hours ago
Job Title: Voice Network Specialist
">- The primary responsibility of this role is to plan, design, implement, and support Unified Contact Center Enterprise (UCCE) and Unified Communications Manager (CUCM) solutions.
Key Skills and Qualifications:
- At least five years of hands-on experience with UCCE, CUCM, Unity, Voice Gateways, and IVR scripting are required.
- Expert-level knowledge of call flow design, routing scripts, CVP IVR, and peripheral applications is necessary.
- Advanced understanding of Cisco Cube configuration, SIP/ISDN protocols, dial plans, and device pool management is essential.
- Proven track record in Nuance TTS/STT integration, testing, and troubleshooting is mandatory.
Benefits of the Job:
- This role offers a challenging and dynamic work environment where you can utilize your skills to their fullest potential.
- You will have the opportunity to work with cutting-edge technology and stay up-to-date with industry developments.
- Your contributions will play a crucial role in shaping the success of our organization.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A collaborative and supportive team environment.
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