Collections Specialist
7 days ago
**Company Overview**
The Knot Worldwide's Client Billing Primary team is responsible for resolving past-due balances on our vendors. We are seeking a highly skilled Collections Specialist to join our team.
About the Role:
The ideal candidate will have a strong background in collection environments, with experience in B2B collections a plus. They will be responsible for contacting active vendors to negotiate and arrange payment on delinquent accounts. The successful candidate will possess excellent communication skills, both written and verbal, and be able to work independently to manage multiple accounts.
Main Responsibilities:
- Contacting vendors via phone and email to negotiate payment arrangements
- Maintaining accurate records of all activities and conversations with vendors
- Collaborating with colleagues to meet/exceed Key Performance Indicators set by Billing Management
Required Skills and Qualifications:
- Minimum 1 year experience in collection environment
- B2B collection experience a plus
- Strong problem-solving skills and ability to ask probing questions
- Ability to overcome stalls and objections while maintaining professional tone
Benefits:
- Ongoing training and development opportunities
- A supportive and collaborative team environment
- The chance to work with a global company that values innovation and excellence
Others:
We offer a competitive salary and benefits package. If you are a motivated and results-driven individual who is passionate about collections, we encourage you to apply for this exciting opportunity.
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