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Collections and Dispute Resolution Specialist

1 week ago

Gurgaon, Haryana, India Genpact Full time
Job Description

We are inviting applications for the role of Management Trainee, Collections. As a Collections Representative, you will be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.

  • You will manage all the activities related to Order to Cash domain, including the collection of invoices and the management of all related processes, dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
  • You will effectively communicate and support the collection goals, while providing quality customer service and actively pursuing knowledge of skills and tools to be used in all collection efforts.