
Cloud Systems Operations Engineer
1 week ago
We are seeking a skilled Cloud Systems Operations Engineer to join our team. As a key member of our Digital Engineering & Services group, you will be responsible for ensuring the reliability, scalability, performance, and efficiency of our cloud-based software systems.
Job Description:
You will work in a DevOps team managing digital payment products in a cloud platform, following the SRE approach. Your primary focus will be on developing and maintaining infrastructure-as-code (IAC) scripts and automation tools to streamline deployment and maintenance processes.
Responsibilities:
- Develop and maintain IAC code and automation tools to ensure seamless deployment and scaling of cloud-based systems
- Provide technical direction and expertise during CAB reviews, ensuring high-risk impacts on customer SLAs are minimized
- Serve as a key member of the support operations team, contributing to the shaping of product roadmaps and establishing strong operational readiness across teams
- Ensure system monitoring with real-time monitoring tools, identifying potential issues before they impact customers
- Collaborate on the preparation and review of technical product documentation, guaranteeing accuracy and completeness
- Ensure the integrity of solution functional baselines and architectures, providing technical guidance for new or evolving services and consolidated technical analyses
- Oversee the deployment of Thales products in cloud environments, performing regular performance tuning, technological watch, and updates on service platforms
Requirements:
- Relevant degree in Computer Science or related field
- Hands-on experience with Kubernetes, AWS, and GCP administration and support in production-grade environments
- Familiarity with Agile methodology and Service Delivery best practices
- Strong knowledge of cloud service providers, including AWS, GCP, monitoring tools, networking, infrastructure, and Linux
- Proven experience with automation tools, including GitLab
- Hands-on experience with Continuous Integration and Delivery tools like GitLab, Terraform, and Helm
- Knowledge of observability and monitoring tools, such as Datadog and Splunk
- Proficient in Linux, TCP/IP, HTTP(S) protocol
- Experience with scripting languages, such as SHELL or Python
Benefits:
At Thales, we prioritize employee growth and development, offering opportunities to enhance your skills and advance your career. Our mobility policy enables employees to explore new challenges and locations, fostering a culture of collaboration and innovation.
About Us:
Thales is a global leader in digital security and identity management solutions, serving over 30,000 organizations worldwide. We empower individuals and businesses to thrive in an increasingly connected world, while protecting their identities and data.
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