Cloud Operations Engineer II
1 week ago
As a Cloud Operations Engineer for the Cloud Center of Excellence team located in Singapore, you will be carrying out pro-active operations activities across a global organization to ensure internal customers receive world class support on AWS Thales public cloud infrastructure.
A week in the life of a Cloud Operations Engineer:
- Supporting the company-defined AWS cloud strategy.
 - Enjoying solving problems, working with customers, and have technical backgrounds from a variety of different fields
 - Collaborating and working very closely with Site Reliability Engineering and Security teams.
 - Providing general guidance on questions from internal customers to troubleshooting and reproducing complex performance issues
 - Understanding of infrastructure monitoring, logging, alerting release and configuration management
 - Actively participating in change and incident management processes and coordinating several stakeholders.
 - Ensuring day to day world class support to internal engineering and services teams.
 - Making sure about continuous Thales AWS cloud improvements.
 
Knowledge, Skills and Experience:
- To succeed at this job, you must have a strong customer focus and prior experience as a Cloud Operations Engineer or DevOps Engineer.
 - You must have past experiences on Linux/Windows based OS, experience in monitoring/logging like DataDog.
 - We would like someone to join our team who will have a strong customer focus and who is comfortable in an ambiguous, ever changing environment. Have experience with incident and change management process.
 - We are looking for someone with excellent network analysis fundamentals, robust troubleshooting skills with large scale customer support systems and processes
 
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