Business Transformation Professional

3 days ago

Bareilly, Uttar Pradesh, India beBeeRetailConsultant Full time ₹ 1,00,00,000 - ₹ 1,30,00,000
Retail/QSR Functional Consultant Role Overview

We are seeking a dynamic and results-driven consultant to lead business transformation initiatives across retail and quick-service restaurant operations.

This role involves bridging the gap between business needs and technology solutions, driving customer engagement and operational efficiency.

Key Responsibilities:

  • Client Engagement & Discovery: Conduct workshops to understand client pain points, business processes, reporting, and dashboarding needs. Translate business requirements into functional specifications.
  • Techno Functional Aspects: Translate functional specifications to technical fit documents. Identify feature/reporting/dashboarding gaps. Collaborate with technical teams to configure and deploy systems aligned with business goals.
  • Stakeholder Collaboration: Act as a trusted advisor to marketing, operations, and IT teams. Ensure alignment between business strategy and technology roadmap.
  • Effective Onboarding: Ensure all functional specifications are deployed in software. Train super users on the platform. Explain support mechanisms and set cadences for support/business-related queries.

Essential Skills and Qualifications:

  • At least 5 years of experience in retail or QSR consulting, business analysis, or solution delivery.
  • Strong understanding of retail/QSR operations including POS, loyalty, CRM, inventory, and customer experience.
  • Familiarity with analytics platforms such as Power BI, Tableau, or Google Analytics is preferred.
  • Excellent communication, stakeholder management, and presentation skills.
  • Able to work in fast-paced, client-facing environments.

Benefits and Requirements:

To be successful in this role you will need to have strong analytical skills, ability to communicate effectively, and a proven track record of delivering business value through technology solutions.

Omnichannel Retail or QSR Transformation Experience:

Candidates with experience in omnichannel retail or QSR transformation projects will be considered for this role.

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