
Operations Coordinator
15 hours ago
Job Summary:
- We are seeking a highly skilled and organized Operations Coordinator to join our team.
About the Role:
- The Operations Coordinator will be responsible for coordinating daily tasks, ensuring timely execution of hotel services.
Main Responsibilities:
- Handle incoming guest calls, emails, and other inquiries with a focus on providing exceptional customer service.
- Communicate effectively with the Front Office, Sales, and Wellness teams to maintain seamless operations.
- Educate guests on wellness offerings while catering to their individual needs.
- Maintain accurate records and generate reports related to reservations, occupancy, and revenue as needed.
- Enhance the overall experience of our guests throughout their stay.
Requirements:
- Bachelor's degree or diploma in Hotel Management or a related field is required.
- Strong communication and presentation skills are essential.
- A minimum of 2-3 years of experience in a related role is preferred.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
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