ECS | Enterprise Change Specialists

2 days ago


Hyderabad, Telangana, India ECS | Enterprise Change Specialists Full time

We are seeking a highly skilled Senior Business Analyst with a strong background in the airline industry, specifically in Passenger Service Systems (PSS) and related domains such as Inflight Services, Catering, Entertainment, and Retail. This role combines business analysis and functional testing expertise, requiring the candidate to gather and document business requirements, drive process improvements, and ensure effective collaboration across development, QA, and operations teams.

The ideal candidate will have:

  • 5-8 years of experience in business analysis and quality assurance roles
  • Airline industry expertise, including knowledge of PSS and cabin crew briefing requirements
  • Proven experience in gathering requirements, documentation, and business process improvement
  • Strong SQL skills and familiarity with Agile tools (Jira, Confluence)
  • Excellent communication and problem-solving skills, with the ability to interact with technical and non-technical stakeholders

In addition to these skills, we welcome candidates with travel industry knowledge, project management experience, and proficiency with business analysis tools and methodologies. The successful candidate will be able to work both independently and collaboratively within cross-functional teams.

We offer a competitive salary of $120,000 per year, commensurate with experience, plus benefits including health insurance, retirement plan, and paid time off. If you have a passion for improving business processes within the airline industry, we encourage you to apply.



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