Assistant Manager

4 weeks ago

Noida, Uttar Pradesh, India Sinch Full time

We are Sinch, a leading global communication platform provider. Our company is committed to delivering innovative solutions that connect people and businesses worldwide. As an Assistant Manager - Information Security Operations, you will play a critical role in ensuring the security and integrity of our systems and data.

The Essence of the Role

As a key member of our Information Security team, you will be responsible for providing operational support in the management of internal functions during audits and coordination with internal teams to ensure timely responses to vendor risk assessments and other related activities. Your primary focus will be on managing the client audit process, conducting quality and compliance reviews, and identifying and addressing audit issues.

Key Responsibilities

  • Work in accordance with applicable ethical standards and ensure compliance with regulatory requirements.
  • Coordinate with internal teams to ensure effective audit management and timely responses to vendor risk assessments.
  • Plan and delegate work for the team and self, based on requirements.
  • Manage client relationships and serve as the single point of contact for all client audit-related issues.
  • Conduct quality and compliance reviews of projects and identify areas for improvement.
  • Responsible for managing end-to-end internal audits in accordance with internal audit guidelines.
  • Identify and address audit issues, including root causes, and provide effective solutions to improve internal controls and business processes.
  • Identify deficiencies and inadequacies in processes and documentation.
  • Coordinate with internal support and business functions to ensure timely responses to client requirements.
  • Good experience of handling third-party auditors and client audits.
  • Basic understanding of security, privacy, and quality frameworks, including ISO 27001, GDPR, and ISO 9001.
  • Coordinate with functional support groups and operational groups for generation of security metrics to track compliance.
  • Work closely with other support functions to implement best security controls, aligned with auditor recommendations and information security guidelines.
  • Collaborate to identify and implement corrective action plans to address external/internal audit findings and update audit reports.
  • Working experience of governance of best industry practices of audit controls management related to vulnerability management, cloud security, cyber security, and network security.
  • Good written and verbal communication skills and experience of handling customer queries.

Requirements

  • Minimum 3-5 years of experience in audit management related to ITGC, information security, privacy, and quality in a corporate environment.
  • Basic understanding/exposure of ISO 27001, privacy framework, risk management, cyber security controls, and BCMS, along with controls used for securing a business' computer networks and digital information.
  • Basic understanding of regulatory compliance requirements, such as PCI-DSS, HIPAA, and GDPR compliance.
  • Knowledge of cyber security frameworks and physical security governance.
  • Demonstrate capability for high ownership, hands-on, capable to deliver by self.

Basic Qualifications

  • Or MCA degree in a related field would be desirable.
  • Certifications such as CISA, and ISO 27001:2013 LA/LI will be an added advantage.
  • Excellent oral and written communication skills.
  • Capability to deliver on tight schedules with excellent task management capabilities.

Being You at Sinch

We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.

We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.

Your Life at Sinch

Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think.

It's time to chase the answers, chase the challenges and chase the dream.

Are You Ready? Join Us on Our Journey

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