F&B Operations Manager

3 weeks ago


Hyderabad, Telangana, India AccorHotel Full time
Job Summary

We are seeking a highly skilled and experienced F&B Executive to join our team at Accor Hotels. The successful candidate will be responsible for overseeing the overall supervision, planning, control, and coordination of all activities of the team engaged in the operations of the department.

Key Responsibilities
  • Ensure that beverages prepared and served in the assigned area meet the highest standards of quality and are prepared according to standard recipes.
  • Attend to guest complaints, requests, or inquiries regarding the services and ensure that all issues are resolved promptly and professionally.
  • Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
  • Establish and maintain seamless coordination and cooperation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale, and guest service.
Requirements
  • Secondary/High school education or Hotel Management Degree
  • Additional certification(s) in Food & Beverage will be an advantage
  • Good reading, writing, and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Minimum 3 years of relevant experience in a similar capacity
  • Working knowledge of MS Excel, Word, and PowerPoint
Competencies
  • Good communication and customer contact skills
  • Service-oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times


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