Director Of Platform Innovation

7 days ago

Ellore, Andhra Pradesh, India beBeeLeader Full time ₹ 15,50,354 - ₹ 26,18,760

The post-implementation strategy, evolution, and optimization of the Salesforce platform and related business systems are crucial for any organization looking to enhance performance, accelerate growth, and scale outcomes.

Key Responsibilities
  • Develop and execute a cross-functional product roadmap that aligns Salesforce capabilities with business objectives, incorporating feedback from leadership, end-users, and external advisors.
  • Collaborate with executive and departmental leaders across several business units to define needs, identify inefficiencies, and uncover opportunities for automation and innovation.
  • Work directly with technical teams and external developers to translate complex business requirements into scalable, high-impact solutions.
  • Lead change management and stakeholder alignment efforts to ensure adoption, communication, and understanding of platform changes and new capabilities.
  • Design and refine user experiences including dashboards, reports, and workflows that elevate decision-making and reduce manual work.
  • Continuously monitor performance metrics and KPIs, ensuring platform enhancements are driving measurable impact across revenue, efficiency, and engagement.
Qualifications
  • Bachelor's degree in Business, Information Systems, or a related field is required; an MBA or advanced degree is preferred.
  • A minimum of 7–12 years of experience in enterprise product leadership, preferably in an IT services or consulting firm.
  • Proven experience owning post-implementation product roadmaps and managing enterprise technology investments to drive impactful outcomes.
  • Deep functional knowledge of Salesforce Sales Cloud and related CRM tools is essential.
  • Experience working with Applicant Tracking Systems (e.g., Bullhorn) and sales enablement ecosystems is highly valued.
  • Demonstrated ability to lead cross-functional business transformation initiatives and deliver scalable, ROI-driven solutions.

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