
Content Relationship Manager
1 week ago
We are seeking a highly motivated and dynamic professional to join our team as a Community Engagement Specialist. This role will be responsible for building and maintaining strong relationships with users, understanding their needs, and providing tailored solutions to enhance customer satisfaction.
The ideal candidate will have the ability to scale daily active users on the app by leveraging user-generated matchmakers, content creators, and moderators. Additionally, they will implement strategies for the upskilling and monetization of these individuals to ensure their long-term engagement and success.
This role also involves creating and nurturing micro-influencers within the ecosystem to drive matchmaking, virtual gifting, and radio shows. The successful candidate will stay up to date with new social media trends, insights, and best practices, and manage and support different speaking communities to foster a positive and interactive environment.
Requirements
To be successful in this role, the ideal candidate will possess a minimum of 1 year of experience in operations, campaign, or community management in any of the Punjabi/Gujarati and Marathi speaking audiences.
A strong understanding of the culture and language, excellent communication skills, and proficiency in social media platforms and community management tools are essential for this position.
Additionally, the candidate should have proven ability to work with language-specific content/creators, with an understanding of regional and global content trends.
Familiarity with app-based user engagement metrics and tools, as well as the ability to analyze data to drive decision-making is also required.
Demonstrated ability to take full ownership of projects and drive them to successful completion, as well as the ability to work cross-functionally and manage multiple projects and priorities are essential qualities for this role.
The FRND team operates six days a week, with every 1st and 3rd Saturday working.
Benefits
As a member of the FRND team, you will have the opportunity to be part of a rapidly growing startup with a bold mission: to transform online interactions into meaningful relationships.
Some of the benefits of this role include:
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