
Chief Network Administrator
3 days ago
We are seeking a skilled Network Engineer to join our team. The ideal candidate will have strong knowledge of network operations, including monitoring and reporting alerts from network devices.
- Maintain and improve the performance of network infrastructure, ensuring seamless connectivity across locations.
- Investigate and resolve network-related issues in a timely manner, minimizing downtime and optimizing business productivity.
The successful candidate will possess excellent problem-solving skills, with the ability to collaborate with cross-functional teams and communicate complex technical information effectively.
Required Skills and Qualifications:- Technical Requirements:
- Valid CCNA/JNCIA/CCNP Routing and Switching/Security certification
- OEM valid intermediate-level SD-WAN certification
- Professional Experience:
- Minimum 3 years' experience in handling network operations
Responsibilities:
- Monitor and report alerts from network devices
- Work on raised and assigned tickets/alerts from the ITSM tool
- Handle fault management with service providers for network-related issues
- Coordinate with L2 engineers for issue resolution and change management
- Perform network-related changes on network devices as per role and accessibility defined in SOP
- Prepare and maintain network-related reports
- Monitor and manage the Bank's network infrastructure
- Provide escalation support for L1 (Zonal Engineers)
- Receive calls from branches, raise tickets, and share the ticket number
- Add new network devices into the network and ensure they are recorded in the asset management system
- Follow up with engineers at Zonal Offices/Field teams to restore network uptime
- Follow up for RMA replacements
We offer a competitive salary and benefits package, along with opportunities for professional growth and development.
Others:This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.
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