Front Office and Digital Transformation Specialist

1 week ago

Bengaluru, Karnataka, India beBeeTransformation Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

Role: Front Office and Digital Transformation Specialist

Experience: 8 to 15 years of manufacturing industry consulting and transformation experience.

A strategic advisor with a strong background in customer experience strategy, sales, and service processes. Expertise in breakthrough domain engagements and end-to-end sales cycle support.

Main Responsibilities:

  • Develop a comprehensive Front Office transformation roadmap and strategy for manufacturing clients.
  • Lead teams in consulting and implementation projects.
  • Identify opportunities through business connections with clients and relationships within the organization.
  • Strong communication skills, analytical ability, initiative taking, and innovative thinking.

Key Requirements:

  • Experience in sales, CRM, CPQ, marketing, and service initiatives.
  • Expertise in consulting and transformation engagements.
  • Knowledge of various sales, CPQ, marketing, and CRM technologies.

Critical Skills:

  • Deep understanding of B2C and B2B CPQ best practices, use cases, and architecture principles.
  • Exposure to integration patterns/mechanisms for leading CPQ products.

Nice to Have:

  • Full lifecycle implementation experience in the platform.
  • Experience with both B2C and B2B scenarios.
  • Everyday ERP solutions and integrating with CPQ platforms.

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