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Advanced Identity Governance and Administration

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Bellary, Karnataka, India beBeeIdentityGovernance Full time ₹ 80,00,000 - ₹ 1,50,00,000
Job Description

This role involves collaborating with business and technical teams to maintain a secure and efficient Identity Governance and Administration (IGA) environment.

As an experienced SailPoint IdentityIQ L3 Support Engineer, you will be responsible for advanced troubleshooting, issue resolution, and enhancements within the SailPoint platform.

You will provide L3 support for SailPoint IdentityIQ, including advanced troubleshooting and root cause analysis, as well as work on defect fixes, minor enhancements, and configuration updates.

Key Responsibilities:
  • Provide expert-level support for SailPoint IdentityIQ, including advanced troubleshooting and debugging.
  • Collaborate with development teams for customizations, workflows, and integration updates.
  • Manage connectors for various target systems (AD, Azure AD, Databases, LDAP, etc.).
  • Implement and manage SailPoint rules, tasks, and certifications.
  • Perform environment upgrades, patches, and performance tuning.
  • Support onboarding of new applications and entitlement structures.
Required Skills & Qualifications

To succeed in this role, you must possess strong hands-on experience with SailPoint IdentityIQ (IIQ), expertise in L3 support, debugging, and root cause analysis.

Additionally, you should have knowledge of Java, BeanShell, XML, and SailPoint APIs, as well as experience with integration to target systems (Active Directory, Azure AD, databases, LDAP, web services, etc.).

A good understanding of IGA concepts (provisioning, workflows, certifications, access requests, lifecycle events) is also essential.

  • Strong analytical skills and ability to troubleshoot complex issues.
  • Excellent communication and collaboration skills.
  • Ability to work in a 24x7 support environment and handle P1/P2 incidents.
Preferred Qualifications

Exposure to SailPoint IIQ upgrades and migrations would be beneficial, as would knowledge of SQL, PowerShell scripting, and REST/SOAP APIs.

Understanding of compliance and audit requirements in IAM is also desirable.