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4 weeks ago
Genpact is a global professional services firm delivering outcomes that shape the future. With over 125,000 people across 30+ countries, we serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Role OverviewWe are hiring candidates for Order-to-Cash profile in Kolkata, West Bengal. This is a night shift role, requiring immediate joiners.
Job Description- Making collection calls to customers, emailing or faxing invoices as per their requests.
- Identifying and resolving unidentified cash and leading end-to-end process of Cash applications.
- Processing cash application functions to invoices at assigned sites, ensuring timely, accurate, and confidential DRR (Daily Receipt Reconciliation).
- FOLLOWING up on customer/internal disputes, customer questions, and working between departments to get a resolution.
- Reconciling orders to match customer books, including validating credits or debits and sending them to customer for collection or refund.
- Graduate in Commerce (B.Com/BBA) with a minimum experience of 18 months in Order to Cash.
- Excellent English language skills (verbal and written).
As an Equal Opportunity Employer, Genpact offers a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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