IT Specialist

2 days ago

Hyderabad, Telangana, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 16,00,000

We are seeking a skilled IT specialist to join our team. This full-time remote role requires expertise in technical support, troubleshooting, and help desk operations.

About the Role

The successful candidate will ensure seamless IT operations by resolving issues promptly and providing top-notch assistance.

Key Responsibilities
  • Provide technical support and troubleshoot complex issues with desktop computers and general information technology needs
  • Manage help desk support and resolve IT-related issues efficiently
  • Collaborate with stakeholders to identify and implement process improvements
  • Maintain accurate records and documentation of all support requests and resolutions
  • Develop and maintain a comprehensive knowledge base of IT systems, software, and hardware
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field
  • Expertise in technical support and troubleshooting, with a focus on desktop computers and information technology
  • Proficiency in help desk support and ticketing systems
  • Strong problem-solving and communication skills, with the ability to work independently and remotely
  • Experience in AI, software development, and cloud solutions is highly desirable

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