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IT Infrastructure Support Specialist

2 weeks ago

Pune, Maharashtra, India Vodafone Full time

Job Overview

We are seeking a highly skilled IT Infrastructure Support Specialist to join our team. As an IT Infrastructure Support Specialist, you will play a critical role in supporting the administration of central and local data centers, legacy and centralized infrastructure standards and requirements.

About You

You will have a good understanding of established concepts and procedures in internal network infrastructure, data availability, and technical support for customers. You will work with colleagues to deliver monitoring of hardware and software in data centers and execute event, incident, configuration, escalation, release, deployment, and 3rd party database management activities.

Key Responsibilities

  • Support the execution of Vodafone Infrastructure Management requirements and initiatives.
  • Deliver activities related to optimisation activities of the cost of the current infrastructure and connectivity needs.
  • Support with regular system reviews and pro-active performance and resilience improvements to provide best customer experience on service.
  • Maintain solid relations with internal partners.
  • Use communication skills to exchange ideas and information in a concise and logical way.
  • Support with reviewing and resolving incidents, problems, and monitors incidents problems.

About Us

Vodafone is committed to attracting, developing, and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.