Supply Chain Excellence Director

3 weeks ago


Bengaluru, Karnataka, India SmartQ Full time

At SmartQ, we are revolutionizing the B2B food tech industry by creating a world of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Our mission is to capture hearts and spread joy in a world of stress and pressure.

About Us

We are a leading global company with 17+ countries and 600 clients. Our headquarters in Bengaluru serves as our innovation hub, and we have successfully executed various projects with Compass group, the world's largest foodservice company with an annual turnover of $20 billion. We value diversity, inclusion, and social responsibility, and our employees participate in community service initiatives and environmental sustainability programs.

About the Role

We are seeking an experienced Supply Chain Excellence Director to join our team. As a key member, you will be responsible for driving excellence in supply chain management and ensuring seamless operational efficiency across various platforms. Your primary focus will be on creating compelling strategies, collaborating with cross-functional teams, and implementing engaging solutions for new initiatives.

Key Responsibilities:
  • Work closely with catering partners to identify gaps in processes and develop structured plans to close operational, hygiene, culinary, production plan & manpower management gaps.
  • Create vendor performance scores based on analysis of backend incidents data and work towards achieving higher performance scores with partners.
  • Bring in culinary and staff management expertise by working with various consultants and hold strong relationships with stakeholders of key partners.
  • Forecast incidents, preparedness at partner kitchens, and suggest solutions to implement service excellence and efficiency of partners.
Requirements:
  • 8+ years of experience in the Hospitality, Catering, or Restaurant industry as a manager/consultant.
  • Knowledge of Catering unit operations, manpower handling, curating menus & production plans.
  • Good communication skills with fluency in English & Hindi.
  • People management skills.
  • Expertise in Excel, and PowerPoint.
Benefits

We offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, plus a comprehensive benefits package, including health insurance, retirement plans, and other perks. Our innovative work culture encourages creative solutions, and our commitment to career growth and development provides ongoing training programs, mentorship opportunities, and a clear career path. Enjoy a diverse and inclusive environment, flexible work arrangements, team collaboration, and a fun and engaging work environment that promotes productivity and job satisfaction.


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