
Senior Payment Operations Specialist
4 days ago
The Role:
- Manage day-to-day payment operations with internal and external stakeholders, including partner banks.
- Analyze transaction success rates and implement process/product improvements.
Key Responsibilities:
- Drive business and ad hoc reporting; support reconciliations with the finance team.
- Coordinate escalations, customer support, and maintain relationships with banks and networks.
Collaboration and Leadership:
- Identify operational areas for technological intervention and coordinate implementation.
- Collaborate with business and technical teams for integrations and go-live activities.
- Handle internal queries, data requests, and escalations related to payment transactions.
Requirements
- Able to analyze transaction success rates and improve processes.
- Excellent communication skills and ability to work in a team environment.
Benefits
- Meaningful work experience as part of a professional team.
- Opportunities for career growth and development.
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