Collections Operations Lead

3 days ago


Mandi, Himachal Pradesh, India beBeeCollection Full time ₹ 15,00,000 - ₹ 28,00,000

Job Title: Collections Operations Lead

Job Description

The Collections Operations Lead is responsible for overseeing collection activities and implementing effective strategies to drive business growth.

Key Responsibilities:
  • Develop and execute comprehensive collection plans to minimize delinquency rates.
  • Manage and monitor the performance of collection staff, providing coaching and guidance as needed.
  • Analyze data to identify trends and areas for improvement, making recommendations to senior leadership.
  • Collaborate with cross-functional teams to resolve complex customer issues.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A bachelor's degree in a related field.
  • Proven experience in collections and team management, with a strong track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strategic thinking and problem-solving skills, with the ability to analyze complex data and make informed decisions.
Benefits

This role offers a competitive salary and benefits package, including:

  • Opportunities for professional growth and development.
  • A collaborative and dynamic work environment.
  • A comprehensive health insurance plan.
Others

In addition to these benefits, we offer a range of perks and programs designed to support your well-being and success, including:

  • Mental health resources and support.
  • Professional development opportunities.
  • A flexible work environment that allows you to balance work and life.


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