Mathematics Curriculum Support Specialist

7 days ago


Mumbai, Maharashtra, India LearningMate Full time
About LearningMate

LearningMate is a leading provider of data and content solutions for the education sector. With over 22 years of experience, we have worked with educational institutions across the globe to help them build, deploy, and streamline their digital infrastructure.

We pride ourselves on our powerful mix of products and services, which enables us to deliver effective solutions that make education accessible, affordable, and efficient.

Job Overview

We are seeking an experienced Mathematics Curriculum Support Specialist to join our team in Mumbai, Kolkata, Chennai, or Noida. As a key member of our curriculum support team, you will be responsible for reviewing and resolving curriculum-specific client issues.

Your primary goal will be to provide exceptional support to our customers, ensuring they receive timely and accurate assistance with their queries.

Key Responsibilities
  • Triage curriculum-specific client issues and provide timely resolutions
  • Offer second-tier support for our content, addressing customer inquiries and concerns
  • Resolve curriculum-specific bugs and report defects in a prompt and efficient manner
  • Act as a Math Subject Matter Expert (SME), providing authoritative guidance and expertise
  • Collaborate with internal teams to resolve issues and ensure seamless communication with clients
  • Respond to customers in accordance with our team's communication protocols
  • Fulfill other Curriculum Support and Maintenance-related responsibilities as required
Requirements

To succeed in this role, you will need:

  • A Bachelor's Degree in Mathematics or BE/BTech in Computer Science
  • Teaching experience or curriculum development experience is highly desirable
  • Excellent written and oral communication skills, with the ability to present complex ideas clearly
  • Proficiency in Microsoft Office and other productivity tools, including Excel and PowerPoint
  • Strong research and analytical skills, with the ability to complete complex projects and meet deadlines
  • Excellent interpersonal, organizational, and time-management skills
  • Self-motivation, adaptability, and flexibility in managing shifting expectations
What We Offer

In return for your expertise and dedication, we offer a competitive salary range of ₹700,000 - ₹1,200,000 per annum, depending on your qualifications and experience. You will also enjoy a dynamic work environment, opportunities for growth and professional development, and a chance to be part of a leading organization in the education sector.



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