Fine Jewelry Account Specialist

3 days ago

Meerut, Uttar Pradesh, India beBeeClientRelationshipManager Full time ₹ 8,00,000 - ₹ 15,00,000

Sant Ram's is a luxury fine jewelry brand renowned for its exceptional craftsmanship and bespoke service.

Our commitment to creating timeless pieces and delivering a premium customer experience sets us apart in the industry. We are seeking passionate individuals who can help build lasting relationships with our esteemed clientele.

What We Offer:
  • Competitive compensation and performance-based incentives.
  • A luxurious work environment with access to stunning jewelry collections.
  • Opportunities to work with high-net-worth individuals.
  • Professional growth and advancement opportunities within the organization.
  • Access to exclusive industry events.

As a Client Relationship Manager, you will be the key point of contact for our clients, ensuring they receive personalized attention and top-tier service. The ideal candidate will be customer-focused, proactive, and able to maintain and expand relationships with high-end clientele.

Responsibilities:
  • Manage and build strong, lasting relationships with new and existing clients.
  • Act as the primary contact for high-net-worth individuals, ensuring excellent service at every touchpoint.
  • Provide personalized consultations to help clients choose jewelry pieces that meet their preferences and occasions.
  • Understand and convey product knowledge, including the history, craftsmanship, and materials of fine jewelry.
  • Collaborate with the sales and design teams to offer custom jewelry solutions to clients.
  • Handle and resolve client inquiries, concerns, or feedback in a timely and professional manner.
  • Maintain detailed client records to track preferences, special dates, and purchase history.
  • Host private viewings and exclusive events for VIP clients.
  • Stay informed of market trends and client preferences to anticipate needs and offer relevant recommendations.
  • Assist in achieving sales targets by fostering client loyalty and retention.

The successful candidate will have a Bachelor's degree in Business, Marketing, or a related field, along with proven experience as a Client Relationship Manager or in a client-facing role within luxury retail, hospitality, or similar industries.

This is an exciting opportunity to join our team and contribute to the success of our business. If you are a motivated and results-driven individual who is passionate about building strong relationships with clients, we encourage you to apply.

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