Hotel Front Desk Representative

3 hours ago


Cochin, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000
Job Role

We are seeking a skilled and experienced Guest Service Associate to join our team. The successful candidate will be responsible for providing exceptional customer service, ensuring smooth operations, and maintaining high standards of quality.

Key Responsibilities:

  • Provide effective support to the team to enable them to provide excellent services.
  • Respond to customer queries by resolving issues in a timely manner to ensure customer satisfaction.

Operational Tasks:

  • Keep the Team Leader briefed at all times on ongoing tasks and responsibilities.
  • Maintain quality and appropriateness of customer service provided.

Key Qualifications:

  • Thorough knowledge about hotels and hospitality industry.
  • Excellent communication and interpersonal skills.
  • Smiling and welcoming attitude while at reception, on phone, or any other part of the hotel.


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