Food and Beverage Service Associate

4 weeks ago


Mumbai, Maharashtra, India Accor Full time

Job Title: Food and Beverage Service Associate

Job Summary:

We are seeking a skilled Food and Beverage Service Associate to join our team at Accor. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests while ensuring their dining experiences are nothing short of extraordinary.

Responsibilities:

  • Greet guests warmly and assist them in seating arrangements
  • Presentation of menus and taking accurate orders from guests
  • Providing recommendations on food and beverage selections, up-selling where appropriate
  • Ensuring timely and efficient service delivery to meet guest expectations
  • Maintaining a clean and organized dining area, including table setup and break down
  • Handling guest inquiries and resolving any issues or complaints promptly and courteously
  • Collaborating with kitchen and bar staff to ensure seamless coordination in food and beverage service
  • Adhering to all health and safety standards and procedures

Requirements:

  • Previous experience in a similar role within the hospitality industry preferred
  • Exceptional interpersonal and communication skills
  • Ability to thrive in a fast-paced environment and work well under pressure
  • Strong attention to detail and a passion for delivering outstanding guest service
  • Flexibility to work various shifts, including weekends and holidays
  • Knowledge of food and beverage menus and offerings
  • Certification in food handling and safety is a plus

Our Commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.



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