
Store Operations Manager
5 days ago
About this Role
- Oversee store operations and manage performance to deliver exceptional customer service in our locations.
- Maintain accurate reports to track progress and ensure effective stock planning.
- Evaluate team performance and adherence to SOPs.
- Deliver the right product mix and services.
- Improve business through market intelligence and trend analysis.
- Conduct team reviews and briefings.
- Ensure timely delivery and store audits via the team.
- Handle escalations promptly.
- Create a positive work environment.
- Lead by example with attention to detail.
- Possess strong communication and customer handling skills.
- Experience in premium brands, upmarket segment stores, or high-end retail is advantageous.
- Leadership and team management experience is preferred.
Requirements
- 4+ years of experience.
- Excellent communication skills.
- Flair for customer service.
- Confident and presentable.
- Flexible and adaptable working hours.
PREFERRED QUALIFICATIONS
- Experience in premium brands, upmarket segment stores, or high-end retail.
- Leadership and team management experience.
BENEFITS
A competitive salary based on experience.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices and encourage applicants from all backgrounds to apply.
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