Support Services Expert

3 days ago

Dehra Dūn, Uttarakhand, India beBeeCommunication Full time ₹ 60,000 - ₹ 90,000

Job Role:

A Customer Support Associate will handle customer queries and resolve issues promptly, ensuring exceptional service quality.

Key Responsibilities:

  • Listen attentively to customers and respond in a friendly and professional manner
  • Address customer complaints efficiently and effectively
  • Provide product information and demonstrations as needed
  • Collaborate with colleagues to achieve customer satisfaction objectives
  • Record customer interactions and feedback for improvement

Requirements:

  • Excellent listening and communication skills
  • Ability to work under pressure in a fast-paced environment
  • Flexibility to work varied shifts, including evenings and nights
  • Good command of the English language
  • Higher Secondary (12th Pass) education

Benefits Package:

  • Recognition incentives
  • Certification opportunities for professional growth
  • Flexible shift schedules and overtime options
  • A supportive work environment with opportunities to grow

Customer Focus:

We value our customers' needs above all else. Our team is dedicated to providing outstanding support and delivering results that exceed expectations.

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