Geospatial Data Analyst

20 hours ago

Bellary, Karnataka, India beBeeGeospatial Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title

We are seeking a highly skilled Geospatial Data Analyst to join our team. As a key member of our enterprise customer support group, you will be responsible for providing expert technical assistance and solutions to clients using ArcGIS Enterprise.

Key Responsibilities
  1. Technical Support:
  • Provide high-quality technical support and customer service to end-users through effective communication, problem-solving, and analytical approach.
Geospatial Data Management:
  • Act as a subject matter expert in handling geospatial data management and usage.
  • Identify, understand, and articulate solutions to customer issues by means of Web GIS knowledge including installation, usage, configuration, and performance of ArcGIS Enterprise and Enterprise Geodatabase.
Training and Development:
  • Coordinate and deliver product trainings to customers over remote and onsite.
System Administration:
  • Manage the ArcGIS Enterprise Health and Performance, scheduled backup monitoring etc.
  • Maintain SOPs for managing customer environments and document comprehensive case resolution steps, suggestions, and workaround solutions.
Communication:
  • Establish trust and relationship with Esri India users and act as a GIS SME for the customer.
Requirements
  1. Candidate Qualifications:
  • Excellent in customer communication, management, and presentation skills.
  • Experience with Esri software and strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI mainly ArcGIS Enterprise.
  • Hands-on experience in working with Enterprise Geodatabases, Versioning, Replication, and Installation, Configuration over supported RDBMS - Oracle / Microsoft SQL Server / PostgreSQL databases.
Education:
  • M.Sc / M.Tech / M.Sc. in GIS, Geography, Geology, Environmental Science, Computer Science, Management Information Systems, or any other relevant field.

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