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Expert Voice Dialogue Architect
2 weeks ago
Job Overview:
The role of a Conversational AI Specialist is to design, develop, and optimize conversational interfaces for various applications. This involves creating dialogue flows that cater to diverse user needs, integrating with external platforms, and ensuring high-performance and reliable agent behavior.
Key Responsibilities:
- Translate business requirements into structured dialogue flows, handling multiple branches, edge cases, and real-life conversation patterns.
- Collaborate with the internal team to deliver client-ready solutions, requiring excellent problem-solving and debugging skills.
Required Skills and Experience:
- A minimum of 2 years of experience in conversational AI, automation, or related fields.
- Proven expertise with conversational flow creation, particularly in designing user-friendly interfaces.
- Experience with workflow automation tools like Make.com and/or n8n.
- Strong knowledge of webhooks, JSON, HTTP requests, APIs, and integrations.
- Evidence of completed projects (portfolio, demos, or case studies) showcasing real conversational flows.
- Ability to work independently and manage time effectively.
- Fluent English communication skills.
Nice-to-Haves:
- Experience integrating with CRMs, booking platforms, or call management systems.
- Familiarity with other AI platforms for broader perspective.
Benefits:
- Opportunity to work on cutting-edge conversational AI projects.
- Chance to collaborate with a talented team of professionals.
