Senior System Analyst

4 weeks ago


Chennai, Tamil Nadu, India Flowserve Full time

Job Role Summary:
Flowserve is looking for an experienced Systems Analyst to ensure the safe and effective operation of our SAP system. This role involves managing, monitoring changes, managing incidents, and ensuring compliance to relevant policies.

Responsibilities:
- Ensure operation of all SAP systems (multiple SAP instances, complex SAP S4 and ECC landscape, DEV/QA/PROD)
- Manage incidents of the respective SAP instances, ensure rapid and correct processing of IT tickets and tickets from the hosting partner. Ensure good service to users and SLA compliance
- Monitor and control of all relevant system parameters, update control, database monitoring, performance check, health check, interface check for IDoc, RFC, SMTP.
- Supervise SAP Security, transport changes between SAP systems via Solution Manager.
- Provide evaluations and support internal and external (SOX) audits.
- Plan, execute, and coordinate SAP patches, release changes, system copies, and OS patching together with our hosting partner.
- Act as contact person in all relevant areas of SAP Instance Management and consultant to find solutions and solve problems.
- Work closely with other Flowserve IT teams and 3rd party support and hosting partners.
- Plan and execute ERP Governance call to discuss and approve changes for SAP Legacy and S4 Landscape.
- Maintain application and database versions at the most recent version possible.
- Manage and supervise system documentation, CMDB records.
- Support enterprise-wide project implementations.
- Ensure full compliance with applicable policies.
- Other duties as assigned

Requirements:
- Strong hands-on experience in complex SAP S4, ECC, BW4HANA environment
- SAP Portal Management including SAP Note implementation, system openings for remote access by SAP and S-User Management
- Experience in Solution Manager, GTS, and APO system as well as SAP MII desirable
- Experience in Ariba, MDG desirable
- Ability to proactively manage and resolve issues in cooperation with several inhouse teams and multiple 3rd party partners
- Highly organized with attention to detail
- Ability to coordinate multiple tasks at one time
- Ability to work in a cross-functional matrix environment
- Bachelor's degree in Engineering/Computer Science/IT related and 5-7 years of relevant experience


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