Senior Workforce Manager

2 days ago


Gandhinagar, Gujarat, India beBeeBusinessPartner Full time ₹ 70,00,000 - ₹ 1,00,00,000

Job Overview:

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  • Business Partnership
  • Partner with business stakeholders, operations, and clients to ensure optimal workforce planning.
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As a strategic advisor, you will provide insights and recommendations to support decision-making and drive business impact.

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Key Responsibilities:

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  1. Develop and maintain long-term, mid-term, and short-term capacity plans.
  2. Forecast call volumes, workloads, FTE requirements, and staffing needs.
  3. Work with Talent Acquisition and Training teams to align hiring and onboarding plans with forecast demand.
  4. Design efficient schedules that balance service delivery, employee preferences, and cost.
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Requirements:

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  • Strong analytical skills and ability to translate data into actionable insights.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and Google Suite.
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Benefits:

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  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
"][

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