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IT Process Lead
1 week ago
Job Description
- Change Management Process: The successful candidate will be responsible for managing the end-to-end change management process, ensuring all changes are assessed, authorized, and implemented with minimal risk.
- CAB Leadership: He/She will drive and lead global Change Advisory Board (CAB) meetings to review, assess, and authorize changes, ensuring all necessary input is captured.
- Process Improvement & Deployment: Our ideal candidate will continuously evaluate and improve the change management process to increase efficiency, minimize risk, and align with business needs.
- Collaboration & Communication: Strong communication and stakeholder management skills are required to maintain proactive communication with leadership and stakeholders about high-impact changes, risks, and mitigation plans.
- Risk and Impact Assessment: The Change Manager will evaluate and manage risks associated with changes to avoid disruptions to critical services.