Technical Expert

4 days ago

Ajmer, Rajasthan, India beBeeTechnical Full time ₹ 7,20,000 - ₹ 12,90,000

Our organization is seeking a skilled Technical Support Professional to provide exceptional customer service and technical expertise to clients.

Key Responsibilities:

  • Excellent verbal and written communication skills to interact with clients and resolve issues promptly
  • Typing skills with a minimum speed of 60-80 words per minute
  • Troubleshooting experience in diagnosing and resolving complex problems using standard operating procedures
  • Support experience with methodologies, case lifecycles, and analytical skills to break down issues
  • Familiarity with ticketing tools and ITIL knowledge
  • Experience in infrastructure, storage, and service desk with at least six months of experience
  • Knowledge and hands-on experience with Google products such as Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, and Appsheet

Preferred Qualifications:

  • Associate Google Workspace Administrator certification

We offer the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals. As a Technical Support Professional, you will deliver exceptional customer service and possess the required technical skills.

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