SAP CX Technical Expert

1 day ago

Ajmer, Rajasthan, India beBeeDevelopment Full time ₹ 12,00,000 - ₹ 24,00,000

**Job Title:** SAP CX Technical Consultant

We are seeking an experienced technical expert in SAP Sales & Service Cloud V2.0 to spearhead our digital transformation initiatives.

The ideal candidate will possess strong expertise in SAP Sales Cloud and Service Cloud (V2.0) with a proven track record of delivering scalable and innovative customer experience solutions.

This role involves collaborating closely with business stakeholders, functional consultants, and architects to design and develop bespoke applications that drive business growth and customer satisfaction.

Key Responsibilities:
  • Develop, configure, and enhance applications in SAP Sales & Service Cloud V2.0.
  • Implement custom extensions using SAP BTP, CAP (Cloud Application Programming Model), Node.js/Java, SAP UI5/Fiori.
  • Build and maintain integrations with SAP S/4HANA, SAP ERP, SAP CPI (Cloud Platform Integration), and third-party systems.
  • Design and develop custom UIs, workflows, and business rules to support sales and service processes.
  • Support data migration and develop custom APIs/OData services where required.
  • Collaborate with functional teams to translate business requirements into technical solutions.
  • Perform unit testing, debugging, and performance tuning of applications.
  • Ensure adherence to SAP best practices, coding standards, and security guidelines.
  • Prepare and maintain technical documentation and provide knowledge transfer to support teams.
Required Skills & Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • 3–6 years of experience in SAP Sales & Service Cloud (with at least 1–2 years on V2.0).
  • Strong programming skills in SAP BTP, CAP, Node.js, Java, SAP UI5, Fiori Elements, and CDS Views.
  • Hands-on experience with SAP CPI (iFlows, API Management, Webservices, REST, OData).
  • Knowledge of Sales & Service processes (lead-to-cash, case/ticket management, field service).
  • Experience with Business Rules, Workflow Management, and Extensibility in V2.0.
  • Familiarity with S/4HANA integration scenarios and event-based communication.
  • Strong problem-solving, analytical, and debugging skills.
  • Excellent communication and teamwork abilities.
Preferred Qualifications:
  • SAP Certification in Sales & Service Cloud V2.0 or SAP BTP Development.
  • Experience with CI/CD pipelines (GitHub, Jenkins, SAP Continuous Integration).
  • Knowledge of event-driven architectures and microservices on BTP.
  • Exposure to Agile/Scrum delivery methodologies.
  • Fluency in English (German language is a plus).
Skills & Requirements:
  • SAP Sales Cloud (V2) & Service Cloud (V2)
  • SAP Cloud Integration (CPI)
  • SAP S/4HANA
  • SAP BTP & Cloud-Native Development
  • APIs, Data Models & Integration Concepts
  • Emarsys, Customer Data Platform (CDP)
  • ABAP, JavaScript, Java
  • SAP CX Solutions
  • Communication Skills in English (German preferred)
  • SAP Certifications (CPI or CX Modules)

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