Customer Service Representative

6 days ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,000 - ₹ 8,500

Customer Service Representative Position Overview

We are seeking a skilled and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service through email, chat, or phone.

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries and concerns in Japanese.
  • Analyze customer needs and provide appropriate solutions.
  • Diligently document interactions in internal systems.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Maintain high standards of customer satisfaction and service quality.

Requirements:

  • Japanese Language Proficiency: Native-level fluency in speaking, reading, and writing is mandatory.
  • No prior experience required; fresh graduates are welcome to apply.
  • Must be willing to relocate and work in Japan or Cyberjaya, Malaysia.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.

Benefits:

  • Opportunity to work in a multicultural environment.
  • Comprehensive training and career development support.

About Us:

We offer technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, we provide a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services.

We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, age, national origin, creed, family status, social status, disability, labour union membership, pregnancy or related condition, political affiliation, ethnicity, sexual orientation, marital status, military/veteran status or any other characteristic protected by applicable law / regulations.

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