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Business Operations Specialist
2 weeks ago
Job Title: Business Operations Specialist
About the Role:We are seeking a highly skilled professional to join our team as a Business Operations Specialist.
This role is ideal for an individual who excels at driving process improvements, analyzing data, and developing strategies that enhance business performance.
You will play a key role in supporting leadership by delivering actionable insights, streamlining operations, and formulating strategic plans to elevate departmental efficiency.
Responsibilities:
- Collaborate with cross-functional teams to identify operational inefficiencies and improvement opportunities
- Design and implement strategies to enhance departmental processes, data quality, and overall team effectiveness
- Monitor daily business operations and validate key data inputs from various teams to ensure accuracy and consistency
- Develop and maintain performance reports and dashboards, presenting insights to senior management
- Support goal-setting and roadmap planning for key business functions, with a focus on continuous process enhancement
- Handle ad hoc business requests by conducting analysis and proposing evidence-based solutions
- Work closely with department leads to address underperformance and develop corrective strategies backed by data
- Identify and implement automation opportunities to streamline recurring reporting and operational tasks
Essential Requirements:
- 2-5 years of experience in business analysis or operations, preferably in fast-paced or growth-oriented organisations
- Proven success in driving process improvements and business performance through data-backed recommendations
- Strong communication and interpersonal skills; able to build trust and influence across departments
- Demonstrated experience working closely with multiple business functions and aligning them on shared goals
- Proficient in Excel and comfortable working with SQL or similar tools (BI/dashboarding knowledge is a plus, but not a primary focus)
- Highly adaptable, self-driven, and capable of managing multiple priorities in parallel
- Strong analytical mindset with attention to detail and the ability to translate complex data into clear business narratives
Benefits:
- Opportunity to work with a dynamic team
- Professional development and growth opportunities
- Flexible working arrangements
Note:
- Experience with business intelligence tools is a plus
- Candidates must be able to work independently and collaboratively