Senior Network Security Engineer
7 days ago
Secure Networks with Expertise
The Networking Managed Services Engineer (L3) is a technical leadership role responsible for delivering high-quality managed services to clients. Utilizing advanced analytical and problem-solving skills, this position identifies and resolves complex technical incidents and problems. By implementing pre-emptive service incident and resolution activities, operational improvements, and quality assurance, this role ensures exceptional client satisfaction and maintains a high level of service delivery.
Key Responsibilities
- Manage complex tickets and provide resolution to diverse problems
- Apply analytical thinking and deep technical expertise to achieve client outcomes
- Coach and mentor junior team members across functions
- Contribute to project work as required
Required Skills
- Advanced level understanding of Network & Security technology
- Capability to analyze logs & traffic patterns
- Expert knowledge of NMS tool Spectrum or other
- ITIL Process Knowledge (Incident Management, Change Management, etc.)
- Good technical documentation skills
Workplace Type
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
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